919005391838 919005391838
the people operations
Cluster Manager


Job Description

Role Summary:

- Liase with Banks Regional officers and Zonal Officers an

- d ensure alignment on Life Insurance Business

- Visit zones and regions - interact with Zonal Officers, Regional Officers and Bank branch managers

- Guide and support team to ensure achievement of targets

- Interact with customers to explain the products and solutions

- Ensure activation, persistency & productivity is maintained.

- Ensure quality of recruits hired in the team

- Maintain & drive compliance at the zone

Organizational Relationships

Reports To

Zonal Manager


Area Managers/KAM

Job Dimensions

Geographic Area Covered


Stakeholders Internal

Supervisors, Team (KAMs), Ops, Underwriting, Legal

Key Result Areas

Partner and Client Management

Exceeding regional targets (NB, renewal, STP, digitisation, product mix etc)
Interact with the Bank Regional Officer and his/her team to ensure alignment towards Tata AIA in life insurance
Engage with customers to explain the products and promote the brand
Ensure team is focused on Sales and support to all branches assigned.
Drive local contests and engagements to engage teams
Keep track of all contests and initiatives launched bank, other insurers and Tata AIA Life
Maintain a strong relationship with Regional Officer and Bank Branch manager - interact with them regularly to assess business status. Take help from them to push & motivate them to maintain productivity
Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
Aid the bank branches to adopt new processes and technology
Team Management

Assign target to each KAM at a branch level NB, renewal, STP, resolutions, special projects/initiatives undertaken, product mix.
Ensure team is hands on with each branch and maintains a high engagement level with each membe

Experience 5 - 10 Years
Salary 11 Lac To 12 Lac P.A.
Industry Sales & Marketing / Business Development/telecaller
Qualification Other Bachelor Degree
Key Skills Cluster Head Cluster Manager

About Company

Contact Person Rahul Chaturvedi
Address 301 , Green park
Mobile 9005391838
Email ID thepeopleoperations@gmail.com

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